FAQ

What is grazing?

A:

It is basically a social affair, bringing people together while snacking over a piece of insta-worthy platter!! It usually consists of a selection of dips, cheeses, crackers, and fruits then paired with wine, champagne or even tea… the list goes on!

How to indulge in the platters?

A:

Surprise yourself by drizzling some of our signature truffle honey over the light cheeses such as Brie and pair them with crackers! From there, you may move on to the more mature cheeses that are specially sourced and imported from all over the world and can be enjoyed as it is on its own. Accompany them with Michelin grade fresh fruits or deli meats. For drinks, you may pair them with tea or champagne (available at our gourmet add-ons).

Do you have free delivery?

A:

No, we charge $25 per delivery because our delivery services are outsourced to third party companies. Delivery charges are included for dream picnics and grazing tables.

Surcharges may apply on public holidays and outside of business hours from 10.30am to 7pm.

Sentosa, Tuas and Lim Chu Kang deliveries will incur an extra fee of $10.

Is it possible to customize?

A:

Yes! We’re super flexible! Drop us an email at enquiry@indulge.com.sg or call us and we’ll do our best to accommodate!

I have guests with certain dietary restrictions. Is it possible to create a grazing table that caters to a variety of intolerances and allergies?

A:

If you have guests who have allergies or intolerances, it is important to let them know that we cannot guarantee an allergen-free environment and there is risk of cross-contamination. While we may be able to label items containing possible allergens ahead of time on request, anyone with a food allergy should refrain from consuming our products.

Can you cater for vegans/ vegetarians?

A:

Yes absolutely, just ask! Pricing may vary.

Can the meat and vegetarian/vegan sections be separated please?

A:

Yes absolutely, just ask! Pricing may vary.

What are some additional charges expected?

A:

For delivery, surcharges may apply on public holidays and outside of business hours from 10.30am to 7pm.

Sentosa, Tuas and Lim Chu Kang deliveries will incur an extra fee of $10.

For any hire of bowls, cheese knifes and props – all must be returned within next business day of the function, or we can arrange a pick up at a fee of $25.

An additional $150 fee is applicable if setup or pick up of platters and/or hired items are required between the hours of 7pm and 7am or $90 for next day collection.

Hiring of theme-appropriate props outside of what we have in stock can be included and added to your quote upon request and subject to availability.

Can I self collect?

A:

Yes, you may. We’re located at Bishan area and would be happy to arrange for self pick up. However, because we’re a small business and all the staff might be out setting up for events / doing deliveries, we ask that you contact us via +65 97728987 in advance.

Do you offer refunds?

A:

We do not offer refunds, however, we do allow date changes if notified 1 week or more in advance. For cancellations, any deposit will be forfeited.

Do you have menus/what food is included?

A:

Our platters include (but not limited to) seasonal fruits and vegetables, dried fruits, hand picked air flown hard and soft cheeses, selection of deli meats, olives, pickles, sundried tomatoes, gourmet nuts, bread, accompaniments like dips, jams, spreads, truffle honey, bittersweet chocolates, and assortment of crackers, pretzels and biscotti. This is subject to availability and what is in season.

We do shop locally for some fresh produce, and always find new and exciting elements to include in our tables, so each and every one is slightly different and unique.

Therefore we don’t provide ‘set menus’, but we love to include variety of each of the above mentioned, to make sure every guest is pleased.

How does the food keep fresh and cool?

A:

We keep all food cool during travel to the location/venue. Table/s must be provided in a cool area away from direct sunlight. All food should be consumed within 1 hour of delivery if left unrefrigerated or within 3 hours of delivery if refrigerated

Do you provide tables?

A:

A suitable table must be provided at the venue. Tables must be set up in a cool area away from direct sunlight (an air conditioned environment is preferred).

Indulge will not be liable for any circumstances, costs, liabilities or claims arising out of a failure to adhere to the table requirements.

How long do you need to set up the table?

A:

Please allow between 1 – 3 hours for us to set up, depending on the size and requirements of your grazing table. Should a take down service be required, please allow approximately 1 hour for tidying, cleaning and clearing.

Do you supply plates, cutlery and napkins?

A:

Indulge does not supply plates, cutlery or napkins. Disposable wooden cutlery and paper napkins can be supplied at an additional cost.

Should you require ceramic plates and metal cutlery, please contact us for a quote.

Do you dispose of the left over food after the event?

A:

Indulge is not responsible for the removal and disposal of food waste post-event.

Do you require parking on-site?

A:

We will require parking at site to unload the food coolers and styling equipment. If there is no or limited parking, please let us know immediately and we will try and find a solution.

Are you fully insured?

A:

Our staffs have met all current National Environment Agency (“NEA”) food hygiene and handling requirements from the NEA. Food quality and service is of utmost importance to us.

All food should be consumed within 1 hour of delivery if left unrefrigerated or within 3 hours of delivery if refrigerated, after which Indulge will not be accountable for the quality of food.

Will you use images from our event on Indugle social media?

A:

Yes, unless our clients/customers explicitly ask us not to use images taken at their event, we will use them on our social media platforms.

Please refer to our Privacy Policy for more information

How do I make payment?

A:

All payments are to be transferred to our corporate bank account stated on the invoices.

To make an order, please contact us via our Contact Page and allow us time to reply with a confirmation. Please note we are a small business and orders are subject to availability. To secure your confirmed order, we require full payment for platters and boxes. For grazing tables we require a 50% deposit with full payment due 48 hours before delivery. We do not hold dates as we work on a first come, first served policy. For urgent matters, please contact us on +65 97728987

We request at least 7 days’ notice for platters/boxes and a minimum of 14 days for larger grazing tables.

Please refer to our Terms of services, Terms of use and Privacy Policy, for more information. We are also please to answer your questions via CONTACT or drop us a message at +65 97728987.